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Level2Support

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  • How do I publish my content in other languages?

    Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages with SYSTRAN ;-). Configure the Help Center to support all your languages...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...